📜 Privacy Policy

Effective From: August 17, 2025

At BachpanWaliCandy, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.

By using our website or placing an order, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. 🔍 Information We Collect

• Full Name
• Shipping Address
• WhatsApp Mobile Number
• Product Order Details
• Any messages, feedback, or reviews you voluntarily share with us

❗ We do not collect sensitive financial data, UPI/card details, or login credentials.

2. 🍪 Cookies & Session Tracking

We use basic cookies to:

• Assign a unique session or customer ID
• Link your cart, order, and feedback to your session
• Provide a smoother browsing experience

✅ We do not use cookies for third-party advertising, tracking, or behavioral profiling.

3. 💬 How We Use Your Information

• Process and fulfill your orders
• Contact you via WhatsApp for UPI payment
• Send order confirmations, shipping updates, and support messages
• Improve service quality and customer support
• Send promotional messages or emails (you may opt-out at any time)

4. 🛑 What We Don’t Do

• ❌ We do not sell, trade, or rent your personal information
• ❌ We do not store any payment details (e.g., UPI, card info)
• ❌ We do not require account registration
• ❌ We do not track your online behavior across websites

5. 📦 Sharing Information with Third Parties

We only share limited information with our courier and logistics partners to deliver your orders and provide accurate tracking. They receive:

• Name
• Address
• Phone Number

We may also share data if required by law or government authorities.

6. 📲 WhatsApp & Email Communication

• WhatsApp: For payment instructions, order confirmation, and delivery updates
• Email: For receipts, support queries, or promotional content (optional)

You may unsubscribe at any time by replying “STOP” or contacting us directly.

7. 🧒 Children's Privacy

• We do not knowingly collect data from minors without parental consent
• Users under 18 should use the site under adult supervision

If you believe your child has submitted personal data, contact us to request removal.

8. 🛡️ Data Security

• SSL Encryption (HTTPS) across our website
• Restricted backend access to order/session data
• Secure storage of session-linked order data

No online transmission is 100% secure — please avoid sharing sensitive data over insecure channels.

9. 🧼 Data Retention

We retain your information only as long as necessary to fulfill your orders, provide support, and meet legal obligations.

To request deletion, contact us with your Order ID or session ID (if available).

10. 🌐 Third-Party Links

Our site may contain external links (e.g., courier tracking, WhatsApp, social media). We are not responsible for their content or privacy practices.

11. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be reflected on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

12. 📞 Contact Us

For privacy-related concerns, contact us at:

• 📧 Email: bachpanwalicandy7@gmail.com
• 📱 WhatsApp: +91-9821195811